Information we collect
Account details may include name, username, email, mobile number, preferred language, service interests and authentication information. Service requests and tickets contain the information you choose to submit.
PRIVACY & DATA
Privacy Policy
This policy explains the information used to operate accounts, respond to enquiries, deliver services, prevent abuse and maintain security.
Technical and security records
We may record IP address, user agent, login result, referrer, request path, session timestamps, device/browser context and administrative changes for security, diagnostics and audit purposes. Passwords are stored only as secure hashes.
How information is used
Information is used to authenticate users, review requirements, prepare quotations, communicate, deliver support, prevent misuse, improve reliability and meet applicable legal obligations.
Sharing and processors
Information is not sold. It may be processed by hosting, email, analytics, payment or communication providers when necessary to operate the platform and deliver an agreed service.
Retention and security
Records are kept only as long as reasonably needed for operational, security, accounting or legal purposes. Access is restricted by account roles and important actions are logged.
Your choices
You may request correction or deletion of eligible personal information by contacting support@multiservices.in. Some records may need to be retained for security, contractual or legal reasons.